Top Questions to Ask Before Hiring a Flooring Company
Top Questions to Ask Before Hiring a Flooring Company
When it comes to having new flooring (or any changes made to your property, for that matter), it is important that you ask the right questions to get the best company for the job.
When you have an external company coming in to make changes, you want to know they are up for the job and that they are competent, as one, big changes can have large costs attached to it and two you want a smooth installation and long lasting results - the last thing you want is to be having to have the job done again in the future, as it’s not been done well enough. You will be happy to know that at Absolute Floors, we receive excellent reviews for our high levels of service.
To help you decide on the right company to use for your flooring, you should be asking a variety of top questions for the company to answer before you agree to them doing work for you. This will be at your research stage, so chances are, you should be asking the same questions to the other company from which you are getting quotes - always reach out to a few companies.
Questions that you should be asking include how much experience they have in flooring? What are their online reviews like? Does their flooring come with any warranty, and how competitive is their pricing? To help give you some insight, we have put together a quick guide on the questions you should be asking before hiring a flooring company.
What reviews have your previous customers left for you?
Asking for previous customer reviews is very useful and should be a starting point when looking for a flooring company. Customer reviews can tell you a lot about a company and will help you reduce your list of potential companies to get a quote from. In most cases, you can look online for their reviews using a site like TrustPilot or Google Reviews. In our case at Absolute Floors, we have received many wonderful, glowing reviews on Google.
Are you fully licensed & insured?
Every legitimate flooring company should be fully licensed and insured, which is why you should be asking these questions before even considering them for a quote. At Absolute Floors, we carry all the correct licenses and insurance, so you don't have to worry. By knowing the company you choose has all the correct legalities sorted, you know you're covered in the event of anything happening, such as damage to your property during installation or injuries to yourself or others related to their work. While a reputable company is unlikely to cause these damages, you know if they've got the right insurance in place that they put their customers first and take their role seriously.
How long have you been working in the industry for?
Experience is very important, as the more established a company is, the more likely it is that they will do a better job for you. For example, you would expect a company that has been working in the field for over 20 years to do a better job than someone who has just started and is working by themselves. In our case, we have over 25 years of experience in working with the best contractors and can therefore offer an unrivalled service when fitting your flooring. We’ve not only seen it all, but fixed it all too and know exactly what to do in any scenario. We can give out the best advice and can tell you from our past jobs what works well, what doesn’t and provide you with a service that you will be impressed with from start to finish.
Is their pricing reasonable and competitive?
Another factor that you will need to take into account is the pricing of the flooring company. You want to strike the balance between being so expensive that you feel like you’re being ripped off, to being so cheap you wonder if they’re going to be doing a good job. After all, the saying goes that ‘you get what you pay for’ so you don’t want to be paying something ridiculously low and get bad quality materials and service.
We pride ourselves on our competitive pricing that is both reasonable yet also reflects the high quality of work and craftsmanship that we put into all of our flooring projects. Infact, at a recent price comparison, Absolute Floors smashed our competitor’s prices by as much as 25%, while providing faster results with a longer warranty. Thanks to our experience, dedication and insider knowledge, we manage to minimize overheads all while ensuring you get luxury flooring at a price that fits your budget.
We also offer a 5% discount to veterans as a sign of gratitude for their service. Simply let us know when we're pricing up your quote to receive your discount - we're honored to serve you just as you have served our country.
What is the quality of materials you use?
When getting flooring for your home, you want to ensure it will not only look great, but last too. There is no point having a beautiful floor if after just a few months it’s chipped, scratched and just doesn’t look good anymore. This is why you should ask your flooring company what the quality of their materials is like and where they’re sourced from. Here at Absolute Floors we’re happy to answer any questions you might have and if you want to buy your materials somewhere else, it’s no problem at all. Not only will we expertly install them for you, but can also pick up your materials on the way to your installation appointment. It’s so easy!
We hope we have given you a good place to start when looking into a flooring company. At Absolute Floors, we would be more than happy to answer any questions you have regarding flooring and hope we can be your chosen supplier. If you have any questions, please reach out and speak to a member of our team at [insert email]. Alternatively, you can reach us by email at [insert email], and we will get back to you as soon as possible. We look forward to hearing from you.
